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Patient Statement Services
For the benefit of both businesses and patients, Maxhealth Management offers thorough patient statement services that make the medical billing process simple and straightforward.
Understanding Patient Statement Services
A medical facility’s billing process heavily relies on patient statements.
A patient statement is a document created in the client’s name to allow for the payment of medical services to their healthcare provider. It contains the name of the doctor, the services and treatments rendered, the occasion for those services, and any fees that may apply.
A healthcare provider’s patients pay for at least 35% of their income. As a result, patient statements are an essential part of this sector. Unfortunately, many patient statement services are unable to deliver patient statements that are accurate, compliant, and in a timely manner. This error impairs internal effectiveness, harms patient relationships, and frequently causes bill payments to be late. Due to medical deductibles, patient co-payments, co-insurance, and other costs, healthcare providers simply cannot afford this delay in the revenue cycle.
Additionally, patients are used to having a variety of payment options. Traditional mail-in checks have lost favor, and a variety of services, including practical online payment solutions, have taken their place. These options are something that patients anticipate, and failing to supply them can cause payment delays.
Maxhealth Management helps customer’s lower costs and save time through our quick and efficient patient billing. Our statements include everything patients need to make timely payments through their preferred method.
Effects of Poor Patient Statement Services
The revenue cycle can be slowed down by poorly managed patient statement services, which can lead to:
- Damage to patient relationships
- Confusion
- Frustration
- Decreased internal efficiency
Patients are less likely to make on-time payments when they are not given clear, intelligible statements and practical payment options. The insufficient communication frequently irritates those who do pay. This may have a negative effect on the crucial trust developed between healthcare professionals and their patients, costing them time, money, and their good name.
Our Patient Statement Services
For the benefit of patients and healthcare professionals alike, Maxhealth Management offers a range of patient statement services. These services consist of:
- Mail and printing services
- Generating truthful patient statements
- Statement printing
- Sending out statements
- Billing for patients
- Patient portal implementation
- Answering patient inquiries
We offer patient statement services that are intended to be thorough and uniform across your practice.
What Makes Our Patient Statement Services Unique?
To provide clinicians and patients with a structured, stress-free experience and reduce the amount of staff time required to navigate it, Maxhealth Management uses a personalized, solution-based approach.
Our patient statements are easy to understand, read, and pay for. They provide patients a variety of handy payment alternatives, are simple to grasp, and encourage prompt payments. Through individualized print and electronic statements, they may also raise client happiness, and through the timely, exact payments that occur, they can raise income.
Fewer clients call in for help understanding and paying their bills thanks to our simple approach and our digital notifications, which enables our team to better manage their time. Through efficient use of technology, we are able to save expenses and improve productivity in the medical billing process.
Additionally, we do not operate in a one-size-fits-all manner. We evaluate both the organizational and patient needs of each firm before creating a unique plan for them. If a provider already has a payment system in place, Maxhealth Management will build an extended system to reduce any missed chances. We automate practices’ medical bills and tracking in all circumstances, saving them a lot of time and money.
Strategies to Make Payment Collection More Efficient
Patient statement services must be effective and practical for patients as payment volume rises.
Our billing solution enables patients to pay using their preferred method, such as credit or debit cards. Businesses can:
- Collect payments faster
- Increase patient satisfaction
- Reduce friction
Numerous patients may be battling with financial insecurity and unable to make payments as a result of the COVID-19 outbreak and other issues. In order to reduce this pressure, Maxhealth Management assists providers in:
- Include new payment options
- Streamline billing procedures
For instance, our online payment option enables patients to pay at any time from any internet-capable device. This is just one illustration of how businesses can increase the effectiveness of payment collection by giving customers the option of using their chosen payment method.
